Event | Journey to Excellence

1. INTRODUCTION

MAI Education Inc. ("we", "us", "our") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when users access our platform, including:

https://www.journeytoexcellenceangloeast.ca/

This platform is designed to support event management, session registration, and attendance tracking for educational institutions.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. SCOPE OF THIS POLICY

This Privacy Policy applies to:

School district administrators
Facilitators and staff
Attendees (e.g., teachers, employees)
Any user interacting with the platform

3. INFORMATION WE COLLECT

We collect information necessary to provide and improve our services.

3.1 Personal Information

This may include:

Full name
Email address (e.g., @nbed.nb.ca)
Employee number
Role (teacher, principal, staff, etc.)
Session registrations
Attendance records (including timestamps)
Dietary restrictions (if provided voluntarily)

3.2 Technical Information

We may automatically collect:

IP address
Device type and browser
Login activity
Usage data (pages visited, actions performed)

3.3 QR Code Data

Each user may be assigned a unique QR code
QR scans generate attendance logs with timestamps

4. HOW WE USE INFORMATION

We use collected data to:

Provide access to the platform
Manage session registrations
Track attendance and generate reports
Improve system performance and user experience
Ensure platform security and prevent unauthorized access
Communicate important updates to users

We do not sell personal data.

5. LEGAL BASIS FOR PROCESSING

We process personal information based on:

Contractual necessity (to provide the service)
Legitimate interest (platform functionality and security)
Consent (where applicable, such as optional fields)

6. DATA SHARING AND DISCLOSURE

We may share data only in the following situations:

6.1 With the Client

Administrators may access user data for reporting and operational purposes

6.2 Service Providers

Hosting providers (e.g., cloud infrastructure)
Analytics or monitoring tools

All providers are required to maintain appropriate safeguards.

6.3 Legal Requirements

When required by law or legal process

7. DATA STORAGE AND SECURITY

We implement industry-standard security measures, including:

Secure cloud infrastructure
Encryption (in transit and at rest where applicable)
Access control mechanisms
Monitoring and logging

All data are stored in Canada.

8. USER RESPONSIBILITIES (IMPORTANT)

Users are responsible for:

Keeping login credentials confidential
Using secure devices
Avoiding access on unsecured public networks

MAI Education Inc. shall not be held liable for unauthorized access resulting from compromised credentials, use of unsecured Wi-Fi, or user negligence.

9. DATA RETENTION

We retain data:

For the duration of the service agreement
As required for reporting and compliance
Until deletion is requested by the Client

Upon termination, data may be:

Returned to the Client
Securely deleted after a reasonable period

10. YOUR RIGHTS

Under applicable laws, users may have the right to:

Access their personal information
Request correction of inaccurate data
Request deletion (subject to contractual obligations)

Requests should be directed to the Client or the Provider.

11. COOKIES AND TRACKING

We may use cookies to:

Maintain session login
Improve platform usability

Users may disable cookies via browser settings, though functionality may be affected.

12. THIRD-PARTY LINKS

The platform may contain links to third-party websites. We are not responsible for their privacy practices.

13. CHILDREN'S PRIVACY

This platform is intended for professional and educational staff.

We do not knowingly collect data from children under 13.

14. INTERNATIONAL DATA TRANSFERS

Data will be 100% stored on servers located in Canada.

We ensure appropriate safeguards are in place.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updates will be posted on the platform with a revised effective date.

Privacy Policy